Buying your first home is a big step, and having the right guidance early can make the process much easier.

Proactive Property Management is proud to work closely with The Agents Realty Group, a trusted local real estate team. If you’re thinking about buying your first home, we recommend reaching out to them to discuss your goals, budget, financing, and what the buying process looks like from start to finish.

Let them know you’re renting with Proactive, and they’ll be happy to help point you in the right direction.

Rent is due on the first of the month, and can be sent to [email protected]

Maintenance requests can be submitted through our maintenance form and can also be requested by emailing [email protected].

Tenants are responsible for their keys. If you are locked out due to lost or missing keys, you may contact a locksmith directly at your own expense.

In some cases, and depending on staff availability and location, Proactive Property Management may be able to assist with a lockout. If available, this service is provided for a $90 lockout fee.

To inquire about lockout assistance, please call our emergency line at 613 409 2400. Availability is not guaranteed, and after-hours service (evenings after 4:30 p.m., weekends, and holidays) will always be subject to the lockout fee.

If You Are on a Fixed-Term Lease

You have three options as your lease approaches its end:

1. Move Out at the End of Your Term

   • Provide 60 days’ notice before your lease end date.

2. Renew for Another Fixed Term

   • Sign a new fixed-term tenancy agreement to continue your tenancy.

3. Continue Month-to-Month

   • Your lease will automatically convert to a month-to-month tenancy at the end of your current term.

   • Your last month’s rent deposit remains on file until you move out.

   • All other terms of your original lease remain in effect.

If You Are on a Month-to-Month Lease

• You may end your tenancy at any time with 60 days’ written notice. 

• Your tenancy end date must fall on the last day of the rental period, (the end of the month you are vacating)

Note: for joint lease agreements, all tenants named on the lease must take the same action — if one tenant moves out, all must move out, or those wishing to stay must sign a new lease.

For any questions, please contact [email protected] and our team will be happy to assist.